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Portfolio Manager
 
DESCRIPTION
The Portfolio Manager is responsible for active management of property and asset management activities for a portfolio of properties, including oversight of property management agreements, financial and occupancy reporting, and program compliance. This position is also responsible for working closely with property management firms, owners, city stakeholders, and HUD representatives to assess financial performance, to monitor budgets within CHA/HUD benchmarks, and monitor operational performance relative to long term strategic planning and detailed service levels.
 
SUMMARY OF PRIMARY ACCOUNTABILITIES
• Establish portfolio management strategies which seek to mitigate risk and actively seek out areas for improvement.
• Conduct regular analysis of operating statements, budgets, property condition scores (PHAS and other) and other data relating to asset management, reporting to Director and executives as needed.
• Maintain clear and consistent communication with regional/property managers regarding project capital and operating budgets, lease up, maintenance, rent collections, annual monitoring, and day-to-day procedural issues.
• Coordinate minor to moderate property improvement or rehabilitation work to be done by independent contractors, and construction project manager for major construction projects.
• Manage the strategic plans for the portfolio assigned.
• Collaborate with occupancy, procurement, planning, development, construction, resident services, legal, vendors, and other CHA departments to deliver high quality customer service to every resident.
• Monitor capital and operational, annual and long-term plans, and assist in gathering, preparing and reviewing the required elements of the RAD program.
• Manage preventative and capital maintenance annual plans for the assigned portfolio.
• Direct property managers, vendors and owners to ensure effective compliance in accordance with CHA policy, HUD regulations, RAD program requirements, state and local compliance, and existing contracts.
• Maintain effective working knowledge of HUD and CHA regulatory requirements related to Public Housing, PVB, MOD Rehab, RAD, and LIHTC.
• Conduct UPCS, HQS, and general inspections for assigned portfolio and participate in enforcing HUD regulations.
• Provide excellent customer service to residents through open and effective lines of communication, proactively addressing property issues, and timely resolution of resident concerns and work requests.
• Consistently track and document communications, meetings, and site-based assessments and inspections to support the departmental knowledge management system.
• Review and monitor PM Tenant File Folder Audit practices to ensure compliance with HUD/CHA regulations.
• Coordination for the HAP contract obligations.
• Maybe required to attend after hour meetings and respond to after hour emergencies as assigned.
• Other duties as assigned.
 
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Academic Level: Bachelors
  • Industry Experience: Other industries not listed
 
ADDITIONAL REQUIREMENTS:
Bachelor's degree in Business or related field with a minimum of two (2) years of applicable experience; or applicable trainings and certifications along with a minimum of four (4) years of experience. Ability to prepare financial feasibility analyses, conducts research, and prepares narrative reports and proposals. Experience in developing business and strategic plans. Strong analytical skills. Ability to work effectively with development professionals, public officials, and low-income tenants. Ability to read and understand contracts and property agreements. Computer proficiency required with Excel, Word and Access. A valid driver's license is required for this position as offsite visits are routinely required for this position.

Salary Range: $70,000-$75,000
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